Frequently Asked Questions

What payment methods do you accept?

We accept a variety of secure and convenient payment options to ensure a smooth checkout process. You can pay using major credit cards including Visa, MasterCard, American Express, JCB, and Discover.

How much does shipping cost?

Shipping fees depend on your location and the number of items in your order. Here’s our standard shipping rate:

  • $5.99 for the first item
  • $1.99 for each additional item

Do I need to create an account to place an order?

Nope! You’re welcome to shop as a guest without creating an account.

How do I create an account?

Creating an account is easy! Just click on the “My Account” link at the top of our website and follow the prompts.

Where can I find my tracking number?

Once your order ships, you’ll receive a confirmation email that includes your tracking number. Use it to keep an eye on your delivery status.

Returns & Refunds

How do I return an item for a refund or exchange?

If your item arrives damaged or defective, we’re here to help. Follow these steps for a return or exchange:

  1. Contact Us: Reach out to our customer support team at +1 469 687 9785 or support@maricloting with your order number and the reason for return.
  2. Get a Return Form: We’ll email you a return form and return code. Complete it, print your return label, and pack the item with all original packaging and accessories.
  3. Send It Back: Ship your return to:
    539 W. Commerce St #8396, Dallas, TX 75208, USA

Once received and inspected, your refund will be issued back to your original payment method. Please allow 3–10 business days for the transaction to reflect on your account.